To make your stay with us as comfortable and safe as possible, we would be grateful if you could take a few minutes to read this information and familiarize yourself with our Owners Charter:
Check out is at 10am prompt, on your day of departure to allow us enough time to clean and sanitise the unit ready for the next guests.
On arrival please inspect all areas of your lodge and report to reception any faults or breakages as soon as possible. Failure to report any damages may result in you being charged on departure.
Should you need anything during your stay please call reception on 01407 860 860
Mon-Sun 9:00 – 5:00pm
Please note that facemasks must be worn when entering reception and all other amenity areas.
After the reception closes should you have any enquiries you can contact Pierce, our Park Services Manager on 07766 88 5735
Due to the most recent changes announced by the Welsh Government, we are only able to accept restaurant bookings of up to a maximum of 6 persons and all must be from the same extended household. Please note that facemasks must be worn until seated and also when using the conveniences.
Opening times for the Deck House are 5pm to close Monday-Friday, 12noon to close Saturday & Sunday. Please book a table by calling the Deck House directly on 01407 862 046.
The Deckhouse takeaway service is also available, serving a food and takeaway drinks menu, offering a tasty and comprehensive take away menu. Please order by calling 01407 862 046.
We need to restrict customer flow in the food collection area located in the main entrance foyer to the Deckhouse. To ensure social distancing, we ask that you follow the safe distancing instructions on entry.
To ensure all our safety we ask that you follow social distancing guidelines, to help with this, we have put several measures in place.
The beachside café will be open during the week subject to weather conditions. Contactless payments only.
Tennis Court, Gym, Swimming Pool and children’s activities (when advised to take place) can be booked via https://bookwhen.com/bayactivities
Sauna and Steam Room – these will be closed until further notice.
The Gym, Swimming Pool, Sauna and Steam Room – these will be closed until further notice.
Public Toilets and Facilities, Launderette, Children’s Playground – are now fully open, Please adhere to Welsh government guidelines regarding social distancing.
In case of an Emergency on site please call reception on 01407 860860
For out of hours please contact Park Services Manager Pierce 07766885735.
Hospitals – Penrhos Stanley (Minor Injury Unit)
LL65 2QA Tel:01407 766000
Open hours 8am – 8pm
Ysbyty Gwynedd Hospital (Accident and Emergency)
LL57 2PW Tel: 01248 384384
NHS Direct Wales – 0845 4647
LL65 1RA Tel: 01407 762735
Hours: 8.30 – 18.30
Dentist – Emergency Dental Line – 0845 6010128
Veterinary Surgery Holyhead–
LL65 2HY Tel:01407 769183 Emergency Tel No 01407 720800