Welcome To Silver Bay

To make your stay with us as comfortable and safe as possible, we would be grateful if you could take a few minutes to read this information and familiarize yourself with our Owners Charter:

PDF Owners Charter

Check out is at 10am prompt, on your day of departure to allow us enough time to clean and sanitise the unit ready for the next guests.

On arrival, please inspect all areas of your lodge and report to reception any faults or breakages as soon as possible. Failure to report any damages may result in you being charged on departure.

Should you need anything during your stay please call reception on 01407 860 860

Mon-Sun 9:00 – 5:00pm

Please note that facemasks must be worn when entering the reception and all other amenity areas. After the reception closes should you have any inquiries you can contact Pierce, our Park Services Manager on 07766 88 5735

Deckhouse Restaurant and Bar
The Deckhouse takeaway service is available, serving a food and takeaway drinks menu, offering a tasty and comprehensive take away menu. Please order by using the following link Menu https://silverbay.touchtakeaway.net/menu  or by calling 01407 862 046.

We need to restrict customer flow in the food collection area located in the main entrance foyer to the DeckhouseTo ensure social distancing, we ask that you follow the safe distancing instructions on entry.

To ensure all our safety we ask that you follow social distancing guidelines, to help with this, we have put several measures in place.

  • All our staff will have received C19 and service training prior to their return.
  • There will be hand gel readily available at the entrance to Reception the Deckhouse and other facilities when we are able to open them safely, which you should use before you touch any furniture or counter.
  • All take away food must be pre-booked online before you set off for collection. Alcoholic beverages can only be purchased to accompany an individual meal.

Beach Café
The beachside café will be open subject to weather conditions. Contactless payments only.

Tennis Court, Gym, Swimming Pool and the outside Multi-use Games Area will reopen from 3rd May and can be booked via https://bookwhen.com/bayactivities

Sauna and Steam Room – these will be closed until further notice.

Public Toilets and Launderette, – are open as from the 17th of May. Please adhere to Welsh government guidelines regarding social distancing.

Emergency Contact Numbers 

In case of an Emergency on site please call reception on 01407 860860

For out of hours please contact Park Services Manager Pierce 07766885735. 

Hospitals – Penrhos Stanley (Minor Injury Unit) 

Beach Road
LL65 2QA Tel:01407 766000

Open hours 8am – 8pm 

Ysbyty Gwynedd Hospital (Accident and Emergency

LL57 2PW Tel: 01248 384384

NHS Direct Wales  –  0845 4647

Doctor’s Surgery

Cambria Surgery,

Ucheldre Avenue,


LL65 1RA Tel: 01407 762735

Hours:  8.30 – 18.30

Dentist – Emergency Dental Line – 0845 6010128

Veterinary Surgery Holyhead
Kingsland Road
LL65 2HY Tel:01407 769183    Emergency Tel No 01407 720800